FAQs
Answers to our most common questions!
🌞How can I contact Nim?
For all collaborations, press and customer service enquiries please contact us at niamh@thenim.co
🌞How long will it take my order to arrive?
Shipping takes 2-10 days. Most of our products are handmade so sometimes we need a lil extra preparation time.
🌞When will new products be released?
We will be releasing capsule collections in three parts each season based around a theme we love.
🌞What do I do if my order doesn’t arrive?
There have been some postage delays recently because of COVID-19 but if you have been waiting too long please contact us at niamh@thenim.co and we’ll follow up on your orderASAP.