FAQs

Answers to our most common questions!

 

🌞How can I contact Nim?

For all collaborations, press and customer service enquiries please contact us at nim@nimcake.com 

 

🌞How long will it take my order to arrive?

Shipping takes 2-10 days. Most of our products are handmade so sometimes we need a lil extra preparation time. 

 

🌞When will new products be released?

We will be releasing capsule collections in three parts each season based around a theme we love. 

 

🌞What do I do if my order doesn’t arrive?

There have been some postage delays recently because of COVID-19 but if you have been waiting too long please contact us at nim@nimcake.com and we’ll follow up on your orderASAP.